5 TEKNIK CLOSING di WhatsApp

berasumsi sudah closing

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Teknik ini melibatkan asumsi bahwa pelanggan akan melakukan pembelian dan meminta mereka untuk mengkonfirmasi detail penjualan, seperti kuantitas, harga, dan metode pengiriman

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"Baik, jadi kakak rencananya mau order 2 buku sekarang yah, Apakah ingin saya buatkan invoice-nya sekarang?"

Alternatif Closing

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Teknik ini melibatkan penawaran kepada pelanggan pilihan antara dua opsi, dengan tujuan membimbing mereka menuju hasil yang diinginkan.

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"Apakah kakak ingin ambil produk ke toko atau dikirim langsung ke alamat kakak?"

CLOSING RINGKASAN

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Teknik ini melibatkan meringkas poin-poin utama percakapan dan manfaat produk atau jasa, dan meminta pelanggan untuk membuat keputusan segera.

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"Produk kami berkualitas tinggi, terjangkau, dan dapat menghemat waktu dan uang kakak. Apakah kakak mau order sekarang?"

CLOSING BENEFIT

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Teknik ini berfokus pada manfaat produk bagi pelanggan dan bagaimana hal itu dapat meningkatkan kehidupan atau bisnis mereka.

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"Produk kami dirancang untuk menghemat waktu dan uang kakak. Bayangkan seberapa produktif bisnis kakak jika kakak tidak perlu menghabiskan waktu berjam-jam untuk menyelesaikan tugas ini. Apakah kakak siap untuk membawa bisnis kakak ke level selanjutnya?"

CLOSING TERBATAS

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Teknik ini menggunakan taktik kelangkaan, seperti stok atau penawaran waktu terbatas, untuk menciptakan rasa urgensi dan mendorong pelanggan membuat keputusan

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"Stok hanya tersisa 5 unit yah. Jika kakak ingin ambil penawaran promo ini, kakak harus order sekarang ya sebelum kehabisan."

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